Customer Service Pledge
At ‘The English 909 Radio’ shop, we take customer service extremely seriously and want to provide customers with the best possible experience when shopping with us. We've been selling a wide range of products to awakened souls since 2020, our radio station operates 24/7, emails are checked & responded to each day from 6am to midnight, normally within a few hours or sooner. Most items are shipped the same day (7 days per week) via Royal Mail. Occasionally some products may take 1-3 days to be shipped, but we'll always let you know if any delays happen. Please do be patient during busy postal demand such as Easter and Christmas.
All transactions are secure and all debit & credit cards are accepted, our email provider is Proton Mail which provides full encryption for extra security and privacy. Once your order is dispatched you won't hear from us again, unless you sign up to our mailing list on the front page of this website. Banks & Credit card companies do not get to see what you've purchased and neither does our payment processor. Any unlikely issues with your order, please get in touch and we'll sort it.
The small profit we make from items sold on this page, goes directly back towards essential broadcasting costs.
Thank you for supporting this station, please do keep checking back to this page, we're always adding new & exciting products that we think awakened folk will need & enjoy.